Frequently Asked Questions


How much are tickets?
How do I buy tickets?
How do I receive my tickets?
What are the Early Bird ticket rounds?
What dates do the Early Bird  ticket rounds change?
What is a Season ticket?
Do I need to know the day I am coming before I buy a ticket?
Are there 2 or 3 day tickets?
Is there student/pensioner discounts?
Do I need a camping ticket?
If I book into Tent City do I need a camping ticket?
What time must I vacate my site if I am camping overnight?
Can I give my ticket away?
Can I share my Season ticket with someone else?
What if my name is not on my ticket?
Can I change the day of, add camping, or sell my tickets?
Can I get a refund?

How much are tickets?

back to top

The ticket prices for this year´s festival can be found on the Tickets page.

Please note that there is a $2.50 booking fee per ticket, and a 2% credit card fee charged on the transaction total.

How do I buy tickets?

back to top

Tickets can be purchased online using your Mastercard, Visa Credit Card or Visa Debit Card from the Tickets page.

Tickets can also be purchased over the phone by calling our office on 07 5496 1066 between 9am and 5pm AEST Monday to Friday.

How do I receive my tickets?

back to top

Upon successful completion of your purchase a confirmation email is sent to your email address with a link to access your tickets online.

What are the Early Bird ticket rounds?

back to top

Early Bird tickets are available in 3 discounted rounds with the largest discount available in the first round. A limited number of tickets are available in each round.

What dates do the Early Bird ticket rounds change?

back to top

Early Bird ticket rounds do not end on a specific date. When all the tickets available for each round are sold the next round begins.

What is a Season ticket?

back to top

A Season ticket is valid for the 6 day duration of the festival.

Do I need to know the day I am coming before I buy a ticket?

back to top

You will need to purchase a ticket for a specific day however you can change the day of your ticket through our ticketing website.

Are there 2 or 3 day tickets?

back to top

No. Only Season tickets and single Day & Evening tickets are available.

Are there student/pensioner discounts?

back to top

No. We aim to keep our festival tickets prices as low as possible for everyone and provide discounts through the ticket rounds. We also have an extensive volunteering program where people can volunteer for 5 hours per day at the festival in exchange for a festival ticket.

→ Apply for a volunteer position

Do I need a camping ticket?

back to top

The answer for most people is yes. If you plan on camping on the festival site then you need to purchase a camping ticket.

If I book into Tent City do I need a camping ticket?

back to top

Yes. The cost of staying in Tent City does not include entry to the festival or onsite camping. Festival tickets including camping should be purchased prior to arranging accomodation in Tent City.

What time must I vacate my site if I am camping overnight?

back to top

10am the following day.

Can I give my ticket away?

back to top

Yes. The name on each ticket can be changed by the purchaser.

Can I share my Season ticket with someone else?

back to top

No. One ticket can only be exchanged for one wristband. The festival wristband must be worn at all times.

What if my name is not on my ticket?

back to top

The purchaser of the ticket must ensure that the name on each ticket is correct and photo ID will be required at the Festival Entry Gate.

Can I change the day, add camping, or sell my tickets?

back to top

At this stage we are unable to offer the facility to amend or sell your tickets.

Can I get a refund?

back to top

No. There is a strict No Refund Policy on all our tickets.